HOW WILL WE ASSIST YOU IF YOU ARE STALLED OR INVOLVED IN A CRASH?
Motorist Assist operator can help change tires, provide fuel and perform other minor, short term repairs. If Motorist Assist cannot get an individual motorist moving again, they will provide a phone to call for additional help. They also help provide a safer situation for a stalled motorists by providing a safe buffer with their truck and emergency flashing lights (give them some room if you approach them on the highway).
If a motorists becomes stranded on an interstate highway patrolled by Motorist Assist, he or she is encouraged to pull as far off onto the right shoulder as possible and, if safe, wait with their vehicle for a Motorist Assist truck to arrive.
Since Motorist Assist stops at all vehicles that appear to have trouble, there is no need to call them. Unless there is an emergency, the average response time is 20 minutes. Do not leave your vehicle – we can’t help you if you are not there with your car.
In the event of an emergency, a motorist should call *55 on their mobile phone. If you are involved in a crash, move your vehicles to the RIGHT shoulder out of the lanes of traffic, then call *55 and get back in your vehicle.
It will provide the safest situation for you to await help and it’s the law.